Privacy Policy

At Restore Carpet Care & Tile, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, contact us, or utilize our services. By interacting with our business, you agree to the practices described in this policy.

Information We Collect

We collect two types of information from our customers: personal information and non-personal information.

1. Personal Information:

Personal information refers to details that can identify you as an individual. This includes, but is not limited to:

Name
Email address
Phone number
Mailing address
Payment information (when you make a purchase)

You provide this information voluntarily when filling out a contact form, requesting a quote, scheduling a service, or making a payment for our services.

2. Non-Personal Information:

Non-personal information refers to data that does not directly identify you. This may include:

IP address
Browser type
Operating system
Pages visited on our website
Time and date of your visit

This information is collected automatically through cookies and similar technologies to help us understand how visitors use our website.

How We Use Your Information

We use the information collected from you for the following purposes:

1. To Provide and Improve Our Services:

We use your personal information to process your requests, respond to your inquiries, and fulfill your service appointments. Non-personal information is used to improve the functionality and user experience of our website.

2. To Communicate with You:

Your contact information allows us to communicate important information about your service appointments, provide quotes, or send you updates about promotions or changes to our services.

3. To Process Payments:

If you make a payment through our website or other channels, we use your payment information only to process that transaction securely.

4. To Improve Website Performance:

We analyze non-personal information to monitor website traffic, troubleshoot technical issues, and optimize our website for a better user experience.

Sharing Your Information

At Restore Carpet Care & Tile, we take your privacy seriously. We do not sell, rent, or trade your personal information with third parties. However, we may share your information under the following circumstances:

1. Service Providers:

We may share your personal information with trusted third-party service providers who assist us in running our business, such as payment processors or website hosting services. These providers are obligated to keep your information secure and confidential.

2. Legal Requirements:

We may disclose your personal information if required by law, such as to comply with a subpoena, legal process, or government request, or to protect our rights, property, or safety.

3. Business Transfers:

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such changes and how they may impact your privacy rights.

Data Security

We are committed to ensuring the security of your personal information. We implement appropriate technical, physical, and administrative security measures to protect your data from unauthorized access, loss, misuse, or alteration.

However, while we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

Your Choices

You have the right to control how we handle your personal information:

Opt-Out of Communications: If you no longer wish to receive promotional emails or updates from us, you can opt-out by clicking the unsubscribe link in our emails or contacting us directly.
Access and Correction: You may request access to the personal information we hold about you and correct any inaccuracies.
Deletion: You may request that we delete your personal information, subject to legal obligations or legitimate business needs that may require us to retain certain data.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect non-personal information. A cookie is a small file placed on your device that helps us recognize you and remember your preferences on future visits.

You can choose to disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

Links to Third-Party Websites

Our website may contain links to third-party websites. These external sites are not operated by us, and we have no control over their content or privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us:

Restore Carpet Care & Tile
Address: 2522 Capital Cir NE STE 16, Tallahassee, FL 32308, United States
Phone: (850) 933-1913